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Refund Policy

Effective Date: 9/11/2025

At Connelly Health and Wellness, we are committed to providing high-quality health and wellness services. Please read this Refund Policy carefully before enrolling in any of our programs or services.

General Policy

  • All payments are non-refundable.

  • By purchasing a program or service, you agree to this no-refund policy.

1-Month Plan & In-Home Massage Services

  • Payment must be made in full at the time of purchase.

  • No refunds or credits will be issued for unused sessions, missed appointments, or cancellations.

3-Month Plan (Payment Plans Available)

  • Flexible payment plans are available for the 3-Month Program.

  • If you choose to cancel your participation before the plan is complete, you are still financially responsible for paying the remaining balance in full.

  • Missed or unattended sessions will not be rescheduled, refunded, or credited.

Medical or Emergency Situations

  • In cases of documented medical emergencies, Connelly Health and Wellness may, at its sole discretion, allow you to apply a credit toward a future program. This does not constitute a refund.

Agreement

By enrolling in a program or purchasing services from Connelly Health and Wellness, you acknowledge that you have read, understood, and agree to this Refund Policy.

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